Trouble with my Huion Kanvas Pro 12

Hello!

So I´ve been looking for some way to make my tablet work. The problem here is whenever I connect my Tablet to my PC it just freezes the entire PC with no chance to do anything.

Here is everything i have tried:

*Connecting everything before turning it on (Freezes after Windows loads Black Screen in both my PC & Tablet)

*Connecting it while allready started up (Freezes everything and goes to bluescreen sometimes)

My PC has the following specs:

Procesor: AMD Phenom II x6 1050T

Motherboard: ASUS m5a78l-plus/usb3

Memory: 8GB DDR3

Graphics: ATI RADEON 5600 Series


I do have to say that it works perfectly fine when connected to my laptop, but it would be good to know if there is a way to solve this issue.


Thanks in advance.

  • Hi Wiley Waley, sorry to have missed your post. May you please provide a video so we can check on the error message if there is any? 


    Best Regards,

    HUION Customer Support

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