Device connected But still cannot turn on in Whitelist

Okay, I've been working with Huion on this issue, and I keep getting the same response. It shows the device is connected. I am using Big Sur v 11.1 when I touch the tablet with the pen it asks me to open my system preferences, and I do.  Both the Tablet Driver Agent and The Huion tablet are in my list.  I can check the box beside tabletdriveragent, but it will not allow me to click the box beside HuionTablet.  I have reinstalled numerous times, and still nothing will allow to to check off huiontablet in my system preferences.  Does anyone know why or how I can fix this?

  • Hi Trevor McDougall, if the HuionTablet app can't be checked, it is fine. The important thing is the TabletDriverAgent is checked.

    Best Regards,

    HUION Customer Support

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