MY HUION KAMVAS 13 WONT TURN ON (THERE'S NO RED LIGHT IN POWER BUTTON)

Hi, I bought Kamvas 13 last December 25 then it came to me last January 5. It worked fine in the first week but yesterday it suddenly turns off. I thought it's just nothing so I restart my pc, then plugged all the cables properly, including the power cable into our power outlet. But it won't turn on, there's no red light on the power button. I also tried it on another pc and it still doesn't work.


I emailed the support team but my ticket was still pending. I am so worried my money will go to waste. Please help me. 

  • Hi Franchesca Del Mundo, I have found your ticket and we will prioritize replying to your ticket since we would need additional information from you. Hoping for your patience and understanding.


    Best Regards,

    HUION Customer Support

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