MY HUION KAMVAS 13 WONT TURN ON (THERE'S NO RED LIGHT IN POWER BUTTON)

Hi, I bought Kamvas 13 last December 25 then it came to me last January 5. It worked fine in the first week but yesterday it suddenly turns off. I thought it's just nothing so I restart my pc, then plugged all the cables properly, including the power cable into our power outlet. But it won't turn on, there's no red light on the power button. I also tried it on another pc and it still doesn't work.

I emailed the support team but my ticket was still pending. I am so worried my money will go to waste. Please help me.