MY HUION KAMVAS 13 WONT TURN ON (THERE'S NO RED LIGHT IN POWER BUTTON)
Hi, I bought Kamvas 13 last December 25 then it came to me last January 5. It worked fine in the first week but yesterday it suddenly turns off. I thought it's just nothing so I restart my pc, then plugged all the cables properly, including the power cable into our power outlet. But it won't turn on, there's no red light on the power button. I also tried it on another pc and it still doesn't work.
I emailed the support team but my ticket was still pending. I am so worried my money will go to waste. Please help me.
1 person has this problem
Hi Franchesca Del Mundo, I have found your ticket and we will prioritize replying to your ticket since we would need additional information from you. Hoping for your patience and understanding.
HUION Customer Support