Curser not showing

Hi huion a sad customer here. So i bought huionHS64 my device is Real me C1 phone Android 8.1.0 and i was using it for quite sometime. It was smooth when i first connect it in my phone I just enable the otg and the curser automatically shows up. But suddenly one day i was doing my things sketching in ibis paint. My phone glitched for a second and boom the curser just disappeared I tried using it on my sister's phone and on my Acer and Lg laptop but still doesn't work. Can you help me. I saved my money just to buy it. And this happened. Im so disappointed. If anyone knows how to fix this please let me know
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