Solved

Can't download new drivers/tablet not scaling to full screen

André Pinto

started a topic 9 months ago

My Huion H610PRO V2 isn't scaling the usable area of the tablet to my PC screen, mapping only a small part of my tablet to the WHOLE monitor. Also, the software says there's an updated driver, 14.8.166, but it can't download it, giving the error that shows below. Can i get help with this issue?

Screenshot 2...

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O

Orliza Amodia
said 9 months ago

Hi André Pinto, if you can only use the left portion of your tablet, it means that your tablet is stuck on phone mode. Kindly press keys 1 & 5 together for at least 3 seconds to toggle between computer and phone mode.

You can refer to this article: How to Manually Set Your Tablet to Phone Mode

When having issues in downloading your tablet driver, you can try clearing your cache and cookies and try again, or use a different browser.

Best Regards,
HUION Customer Support
A

André Pinto
said 9 months ago

I managed to solve the problem by finding the newest driver on your Google drive page. Thank you nonetheless
O

Orliza Amodia
said 9 months ago

Hi André Pinto, glad your issue is now resolved.

Best Regards,
HUION Customer Support