Not working on MacOS Big Sur

Driver stopped working on MacOS Big Sur. The update is out now for recent macs. 

The Driver will always say it's disconnected no matter if the tablet service is restarted or the latest driver is re-installed.

It's not my tablet because it works as expected on Windows.

3 people have this problem
  • Hi David Hawkey, getting a "no signal" display on your tablet would normally mean that the tablet was not able to successfully connect to your computer's display. Thus, may you please check if you've properly inserted the cables as seen from the diagram below: 

    For more information about your cable connection, please check this article: How do I connect the Huion Kamvas 22/Kamvas 22 Plus to my computer?

    Best Regards,

    HUION Customer Support

  • Hi William and Rodrigo Gonzalez Gomez, may I know the details of your driver problem?

    Hi Rodrigo Gonzalez Gomez, I've sent a reply to your ticket asking for more details however, I no longer received any reply. May you please provide the requested information so I can assist you further?

    To all, rest assured we are doing our best to help resolve your issue. If a ticket has been created, please do check your emails including your spam and trash folders for our replies. If you don't see it, you can just login to your support account and click on "My tickets" to check on our replies. Thank you.

    Best Regards,

    HUION Customer Support

  • After investigating on Mac Rumors forums regarding big sur issues:

     -Some old Mac computers updated to Big Sur are experiencing an issue where a USB stops being available after disconnecting a device. When the Huion tablet display is turned off, it detects the usb disconnection on Mac, causing the usb port of the mac to stop being available, and so the tablet stops working even when attempting to reconnect it.

    -This issue does not affect external USB hubs, such as the two usb ports found on the official Mac USB keyboard.

    -I can confirm the tablet is detected with no issues when connecting/disconnecting on my keyboard USB ports.

    The issue may be a issue with the Big Sur update itself.

    I recommend anyone having issues to try plugging the tablet to usb hubs, such as Thunderbolt hubs or mac keyboard usb ports

  • Hi Rodrigo Gonzalez Gomez, thank you for the update. 

    Best Regards,

    HUION Customer Support

  • I have been having issues too after updating to Big Sur in early December. For me, my KamvasPro 20 (2019) has a hovering pen issue, which is not there when I use the tablet without any driver at all. Any idea why this is and how I can fix it? 

  • Hi Marijn Adams, kindly send an email to so we can further test if your hovering issue is caused by the driver or the pen. We may need you to test your tablet using our software. Please include the following in your email:

    • Serial number (found at the back of your tablet, right after S/N)
    • Order number
    • Version of the driver you've installed on your computer
    • Please mention that you are using MacOS Big Sur

    Best Regards,

    Huion Customer Support

  • Hello is there a driver update for the WH1409 model? It stopped working on Big Sur . I would like to know what I could do regarding my concern. I have emailed HUION a few years back when I first used my tablet on the MacBook and it directed me to the WH1409(2048) Driver 11.1.8. 

  • Hi ppsycho, if you have the WH1409 (2048) model, kindly install the attached driver. I've also attached the instructions on how to uninstall and install the driver. 

    Best Regards,

    HUION Customer Support

Login to post a comment