About HuionHS610 scratch resistance

It's been 4 days since I bought the huion hs 610. But now when I draw on the tab scratch comes up. Is this a product issue? This is my first time using the tab, does this problem come up normally? Is this a problem with the pen or the tab? Plz hlp.
  • Hi Krishna Prasad, based on the video you've provided, the scratches you see on your tablet are just hairline scratches which is normal for graphic tablets. Just make sure that there is nothing sharp on your pen nib and there are no hard particles on your tablet that may cause it to be deeply scratched. You have extra pen nibs inside your pen holder that you can use if in case you noticed that your pen nib's tip has something sharp. You can check out this video on how to properly replace your pen nib: How to replace the Huion's pen nibs

    Best Regards,

    HUION Customer Support

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