Can't connect the tablet to the app on mac
I got the H610Pro model for Christmas last year and I'm currently trying to make it work on my MacBook pro (2015). I installed all the things it told me to install and i can use my pen on my tablet to move the mouse but i can't get it to connect to the actual app from Huion. I tried researching it and it seems like i have to give it permission first but nothing pops up so i can do it. I'm not sure what else to do or how to find it in the settings to give it permission to access the app. I deleted and reinstalled the app a few times as well.
Hi Virginia Mayer, the H610Pro model has 3 versions; H610Pro (2048), H610Pro (8192) and H610Pro V2 (8192). May I know which version you have? Kindly provide the Mac OS version you have and the tablet driver version you've installed.
Best Regards,
HUION Customer Support
How can you tell which version???
I have the following Model: Huion Hd610Pro v2 that worked at one time, but I'm not sure what driver to use. Perhaps you could point me in the right direction.
Hi Jazz4Two, you can download the driver from this link: Huion Download Center. You can select the following:
You can refer here on how to uninstall your old driver and install the new one: Huion Support: General Settings - Setup & Use.
Best Regards,
Huion Customer Support