My Huion Kamvas Pro 20 Pen Isn't Working and No Reply to My Ticket
Dear Huion Team,
My Huion Kamvas Pro 20 pen stopped working and i already tried to reinstall the driver but no luck. I also tried on different computer so i don't think it's the driver problem. Sometimes the pen moves the cursor but sometimes it doesn't move the cursor. The express key is working fine so i doubt something's wrong with the cable. I tried updating the firmware but no luck. When i connected the USB to the PC, the event viewer on windows gave me this error "A pointer device reported a bad angular logical range."
I tried to contact the support 5 days ago and still no reply. I still in a middle of project so please i would really appreciate if you can reply to this as fast as possible.
1 person has this problem