Pen stops working after 10 seconds of no use
So having bought my daughter a fantastic new computer and kanvas16, followed all instructions,everything connected the way it should be,correct driver etc. My issue is that after 10 seconds of the pen not being used,it fails to recognise it after,I have tried all the fixes etc nothing changes it. Swap usb into different port works fine until you stop drawing again for 10 seconds. So frustrating. I have seen a lot of posts regarding this issue on this and other forums,I am a technophobe and trying to get this to work for my daughter whilst in lockdown before we both go crazy,please help!
2 people have this problem