Solved

HS611 Phone Working Area

I'm having problems in which my HS611 tablet dosen't switch to the phone working area when plugged in.  The working space is stretched out and hard to draw prpportionately. I already saw the post "Tablet Working Area Issue" but since that is an older tablet and mine is a newer one. Do I still have to update the filmware? Thanks! 

  • Hello. Sorry for reviving a month-old thread. I am having the same issue (full tablet area working on Android), and I can't access the link for How to Manually Set Your Tablet to Phone Mode (error is You are not allowed to access this page!).


    Thanks in advance.

  • Hi Rexon Chumacera, not a problem. Kindly try again using this link: How to Manually Set Your Tablet to Phone Mode.


    Best Regards,

    HUION Customer Support

  • Thank you for your reply. Though I still get the error ”You are not allowed to access this page!” I just thought of registering on this site without using the options to log in via Facebook/Google/etc., and will try the link again afterwards. I'll update on how it will go.
  • Seems there are no other ways to register in support.huion.com except via Facebook/Google/Twtter accounts. And I still encountered the error after trying the link using a Google log in. Are the instructions a complicated/technical? I hope I can still have the steps through other means.
  • Hi. Just to inform that I figured it out. For the HS611, buttons 8 and 10 are to be pressed and held for 3s.
    I appreciate the assistance and sorry for hijacking the thread.

  • Hi Rexon Chumacera, I'm glad that your issue has been resolved. Feel free to contact us again through service@huion.com whenever you need our assistance.


    Best Regards,

    HUION Customer Support

  • Hi So i have a Galaxy tab A 10.1 2019 And my Area work on the huion hs611 Go to half of the screen And it gets in the way Could you help me
  • Hi Angelina Lin, HS611 is the latest graphic tablet that we have released as of this writing, thus, has the latest firmware version. May I know what phone model are you using it with?


    Best Regards,

    HUION Customer Support

  • Hi Rafael Borka, I'm sorry to let you know that the HS611 is not compatible with the Samsung Galaxy Tablets. It is only compatible with Android phones; not tablets. This incompatibility is the reason why you encountered problems when switching to phone mode and that you can't draw on the entire tablet screen.


    Best Regards,

    HUION Customer Support

  • Hi
    mp4
  • Hi! I'm working with a pixel 3a. 

  • Hello, when I connect my hs64 to the pc it remains in phone mode, what can I do?

  • Hi David Muñoz Bustos, pls press button #1 for around 3 seconds to exit from phone mode and revert back to pc mode.


    Best Regards,

    HUION Customer Support

  • Hi Angelina Lin, thank you for providing your phone model. The said tablet should be compatible with your phone since it is running on Android 9.0. Please try to check if your OTG (On-The-Go) function on your phone is turned on. I will convert your topic to a ticket and we will further assist you through the ticket since we will need to ask more information from you.


    Best Regards,

    HUION Customer Support

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