BUYING HUION IN CHINA
HI
i am interested in purchasing the HUION Kamvas pro 20 (2019)
-i live in China, Zhuhai, how long will it take to arrive?
-why is the price about $200 more for the same tablet in your online website then in your taboo store. isn't the same product?
- can i extend the warranty for more years?
- which power cord or plug in should i choose when buying the item?
kindly let me know
thank you
Hi Yuri, thank you for your interest in our Kamvas Pro 20 (2019) tablet display. Here are the answers to your questions:
-i live in China, Zhuhai, how long will it take to arrive? - When you place your order on our official website using this link, https://store.huion.com/products/kamvas-pro-20-2019, processing time is usually in 1-2 business days and shipment is around 1-3 business days.
-why is the price about $200 more for the same tablet in your online website then in your taboo store. isn't the same product? - Are you looking at the same model? May you please share the link here so we can check? We would like to advise that you purchase your tablet from authorized online platforms only to ensure the quality of your product and in case you need to claim for warranty.
- can i extend the warranty for more years? - Yes, you can absolutely extend your warranty. When you order it on our official website, you can extend it for an additional 6 months or 1 year. That will be on top of the 1-year warranty that we offer on all our products.
- which power cord or plug in should i choose when buying the item? - Most plugs in China uses either the EU or the US standard so you can just choose either of those when you place your order.
Best Regards,
HUION Customer Support
yes it is your TMALL HUION authorized store
the price is at 3,199.00 rmb ($462.48)
see images
am i able to buy it at this price for my english mac computer?
thank you
Hi Yuri, thank you for the images. Yes, that is our authorized domestic reseller. If you purchase our products in Taobao or Tmall, our products are set in Chinese since it is for the local market. So even if you change your computer language to English, the driver will always be in Chinese. Thus, if you prefer to have an English version, we recommend you to purchase it from our official online store. But if it is fine with you to have it in Chinese, you can purchase it in Tmall.
Best Regards,
HUION Customer Support