Solved

1060p lagging issue

Alexey Popov

started a topic almost 4 years ago

Hello. From last friday my tablet 1060P began to lagging. I noticed that during lags those green lights on tablet go out - like it was disconnected from PC for a seconds. I update my Windows 10, gave driver application top priority, turn off pc tablet features from windows 10, update videocard driver, tried to use previous huion drivers - but all were useless... And as i see on social network, many other people have the same problem. Please, do something, my work freezed!

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Orliza Amodia
said over 3 years ago

Hi Alexey,

Thank you for reporting your problem and I'm sorry for the long wait. Kindly provide a video with your issue to service@huiontablet.com together with your purchase order number, product serial number and the link where you purchased your tablet. Thank you and have a great day.

Best Regards,
HUION Customer Support
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Shivam10030
said over 2 years ago

Same Issue please help
Alexey Popov
said over 2 years ago

Hello. The problem was in stylus - it was damaged somehow, may be my children dropped it. I bought new one and all lags disappeared.
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Orliza Amodia
said over 2 years ago

Hi Shivam10030, I'm sorry for the late reply due to the Chinese National Golden Week Holiday from Oct. 1st to 6th. I will further assist you through your ticket since we need to further test your pen's performance.

Best Regards,
HUION Customer Support
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Peter Boetcher
said almost 2 years ago

lags and driver setup won't open there is no way to change settings kamvas 2021 16
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Orliza Amodia
said almost 2 years ago
Hi Peter Boetcher, may you please provide the following so we can better assist you:
1. Your computer operating system and version
2. Version of the tablet driver you are having problems with
Best Regards,
HUION Customer Support