Abstract: Do not know the product model of your Huion product so you can't provide detailed information to the customer service when having issues? We provide three simple methods below to help you find the product model quickly.


In some occasions, you will need to know the product model of your Huion product. For example, you need to provide the model code of your pen tablet or pen display when you are downloading the drivers from the official website since the driver provided is not applicable for all the models. We provide three methods below for you to identify the model of your Huion pen display or tablet.


1. Information on the package
Generally speaking, the product model is printed on the package. Take KAMVAS Pro 20 as an example, you can find the product model encircled in red as shown below. Please note that production model names may be found in different parts of the packaging from series to series as their packages are not the same.


2. Information on the product manual

Product model can also be found in the product manual included in each pen tablet or pen display package. Take the product manual of KAMVAS Pro 13 as an example, you can find the product model code in the red frame of the picture below.

Note: Some products use the general version of the product manual so no product model will be specified in such product manual.


3. Information on the product tag

Product tag shown below can be found at the back of each product.

The product model of this tablet is Q11K as indicated in the red frame above.