In some cases, users may come across the error code 5 issue when installing Huion driver on Windows. In this article, we will guide you on how to fix this issue.
Situation 1. When you encounter the issue shown below, please adhere to the following steps to fix it.
Step 1. Click Local Disk (C:) > find the Huion Tablet file.
Step 2. Find the checkWintab32.bat in Huion Tablet file and then double-click to launch the checkWintab32.bat file.
Step 3. Please click the Abort or Retry button, then you can install the driver normally. Remember, please do not click the Ignore button, otherwise, you will be unable to install the driver.
Situation 2. When you come across such an issue shown in the picture below, you can follow the steps below to fix it.
Step 1. Check if Norton or any other anti-virus software is running. If necessary, exit or quit the anti-virus software.
Method to quit the anti-virus software (Take Norton as an example):
Click Start >Type Norton and search > Click Uninstall Norton
Step 2. Click Local Disk (C:) > find the Huion Tablet file.
Step 3. Find the checkWintab32.bat in Huion Tablet file and double-click to open the checkWintab32.bat file.
Step 4. Please click the Retry button to install the driver. Remember please do not click the Ignore button, otherwise, you will be unable to install the driver.
If the issue still persists after trying the above mentioned methods, please try to reinstall the driver and follow the steps mentioned above again to see if it can help. On how to uninstall and install the driver again, please check How to Install Huion Drivers in Windows?.